I have found that I occasionally have to unplug, then replug in the SuperDrive on occasion for it to be recognized, but it does work. I have burned and mounted multiple audio CDs successfully via the Music application. #Use mac dvd drive on another computer pro#I found that it would not work with the USB-C to USB-A dongle, but it would work by plugging it directly into the USB-A port that is on the I/O card shipped with every Mac Pro (it has 2 USB-A ports, among others). I also have an Apple SuperDrive and needed to make it work. I too have a 2019 Mac Pro and, like you, I love it. And the drive does not appear anywhere in Catalina. Yes, as noted above, the drives work on my mid2010 MAC Pro running High Sierra. Does the SuperDrive work on another computer? Have you used other pre usb-c externals with the same connector in the same port? Just trying to eliminate all the possibilities. Have you looked at "System Report" under "About this Mac" in the USB page. neither of these drives are recognized and both work just fine on an older Mac Pro running High Sierra. I should add, that while the Super drive is USB 2.0, I have a new CD drive that is allegedly USB 3.0. The drive/s do not show up in disc utility, so they are not being mounted or recognized by the OS/Mac Pro. There are numerous reports over the Internet of external CD drive issues with Catalina installed on laptops and desktops, so it remains an enigma. I am connecting via a USB-C connector, but your experience might suggest that the problem exists within the 2019 Mac Pro, as opposed to the OS. How are you connecting to the MacPro? I am using a USB 2-USB-C connector. It took a minute or two to show up but after that everything worked fine. You got me curious so I plugged my Mac USB Superdrive into my 2017 MacBook Pro running macOS 10.15.3(Catalina) and it came up no problem. I guess that since Apple no longer installs disc drives on their machines they assume that access to disc contained material is not a requirement. My only option at this point is to transfer the images from the CD/DVD's to an external SSD or HD via the new Mac's predecessor which runs High Sierra, and which will be an unnecessary and time consuming process. While this may represent a Mac Pro specific issue, I suspect that it is related to Catalina but have no proof of same. With the exception of the Super Drive, they all power up but do not show up on the desktop or by any other means of searching for their existence. But even more disconcerting is the fact that I have tried no less than 3 different, brand new (one of which is USB 3.0) external CD/DVD drives and none of them have been recognized by the OS. I'd read reports indicating that Apple's own Super Drive would not work with the new Mac/Catalina and I can confirm that notion. Most, if not all of them have been ignored in recent years, but since the arrival of my new Mac Pro and the addition of a high capacity RAID array, I'd considered transferring those images to the RAID, with the hope that the images might someday become useful. Over the years I have accumulated a large library of images that had been archived on CD's or DVD's. Believe it or not, sometimes it just gets dusty in there.Allow me to begin by stating that I like my new Mac Pro, and have been using Macs since their inception, but. If you experience other problems with your optical drive, I’ve found success with this: get a can of air from an office store and blow out the optical drive.
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